Assess contaminated areas
Assess affected surfaces and materials, access conditions and the extent of wastewater damage.
A sewer backup or wastewater overflow calls for a cleanup plan specific to contaminated water. Rescue Restoration assesses affected areas and plans material removal, cleaning and drying.
BUILT FOR THE MOMENTS THAT MATTER MOST
Tell us the source, when the backup happened and which rooms or crawl-space areas are affected. Cleanup methods and affected-material handling are confirmed after assessment. Source repairs may require a plumber.
Assess affected surfaces and materials, access conditions and the extent of wastewater damage.
Plan containment and work-area separation based on the affected areas and cleanup scope.
Discuss removal and disposal of impacted flooring, drywall, insulation or other materials as needed.
Clean affected remaining surfaces using the methods appropriate to the assessed loss.
Plan drying equipment and moisture monitoring after affected-material removal and cleaning.
Document the loss and cleanup work to support communication with your insurer. Coverage decisions belong to your insurer.
Property damage is personal. You need someone who picks up, explains what is happening, and follows through with the right equipment and a disciplined process.
Talk to our team ↗Call anytime. We will listen, identify the immediate concern and discuss the next step.
We evaluate affected areas and act to prevent additional loss where possible.
We document the work, monitor progress and keep you informed along the way.

Rescue Restoration is led by someone who knows the work from the ground up.
Chris brings years of hands-on restoration and mitigation experience to Charlotte property owners and managers. His team focuses on rapid, reliable response for water, mold, fire and storm damage.

For active emergencies, call (980) 318-3425. Request a sewage cleanup assessment and our team will follow up.
For an active emergency, calling is the fastest way to reach us. For other inquiries, send an email and tell us what happened.