Charlotte, North Carolina · Emergency service available 24/7Immediate help: (980) 318-3425 ↗
CHARLOTTE FIRE & SMOKE RESPONSE

Fire or smoke damage?
Plan the cleanup.

Fire, smoke and firefighting water can affect different parts of your property. Contact Rescue Restoration to assess affected materials and plan the first steps toward cleanup and recovery.

24 / 7Emergency availability
CharlotteLocally based team
IICRCMaster certified expertise

BUILT FOR THE MOMENTS THAT MATTER MOST

Fast actionClear communicationThorough documentation
FIRE & SMOKE DAMAGE CLEANUP

A clear plan for your
fire-affected property.

Once emergency responders have cleared the property for access, tell us which areas are affected. We assess the cleanup needs and confirm the scope with you. Structural, electrical and other repairs may require separate qualified trades.

01 / CARE

Fire & smoke assessment

Assess affected rooms, visible smoke residue and impacted materials to define the cleanup scope.

02 / CARE

Property protection

Discuss board up and protection for exposed openings to help limit additional property damage.

03 / CARE

Affected-material handling

Evaluate impacted drywall, flooring, insulation and other materials for cleaning or removal.

04 / CARE

Smoke cleanup planning

Plan cleaning for affected surfaces and discuss smoke odor concerns based on the assessed loss.

05 / CARE

Water mitigation & drying

Address standing water and moisture left by firefighting where needed, with extraction and drying.

06 / CARE

Loss documentation

Document damage and cleanup work for communication with your insurer. Coverage decisions belong to your insurer.

THE RESCUE STANDARD

Calm in the chaos.
Care in every step.

Property damage is personal. You need someone who picks up, explains what is happening, and follows through with the right equipment and a disciplined process.

Talk to our team ↗
01

Tell us what happened

Call anytime. We will listen, identify the immediate concern and discuss the next step.

02

Assess and stabilize

We evaluate affected areas and act to prevent additional loss where possible.

03

Restore with clarity

We document the work, monitor progress and keep you informed along the way.

Chris Kenty, founder of Rescue Restoration
LOCALLY LED. PROFESSIONALLY TRAINED.

Meet Chris Kenty.

Rescue Restoration is led by someone who knows the work from the ground up.

Chris brings years of hands-on restoration and mitigation experience to Charlotte property owners and managers. His team focuses on rapid, reliable response for water, mold, fire and storm damage.

IICRC master certified professionalsSpecialized restoration training and technical expertise.
Greater Charlotte Apartment Association logo
Greater Charlotte Apartment AssociationIndustry association membershipVisit GCAA ↗
REQUEST AN ASSESSMENT

Tell us what happened.

For active emergencies, call (980) 318-3425. Request a fire and smoke damage assessment and our team will follow up.

Your information is used to respond to this inquiry, stored privately, and processed by our email delivery provider to notify our team. Please do not include insurance policy numbers, payment information, or other sensitive details. Submitting a request does not schedule service.

READY WHEN YOU NEED US

Let’s get your property
back on track.

For an active emergency, calling is the fastest way to reach us. For other inquiries, send an email and tell us what happened.