Fire & smoke assessment
Assess affected rooms, visible smoke residue and impacted materials to define the cleanup scope.
Fire, smoke and firefighting water can affect different parts of your property. Contact Rescue Restoration to assess affected materials and plan the first steps toward cleanup and recovery.
BUILT FOR THE MOMENTS THAT MATTER MOST
Once emergency responders have cleared the property for access, tell us which areas are affected. We assess the cleanup needs and confirm the scope with you. Structural, electrical and other repairs may require separate qualified trades.
Assess affected rooms, visible smoke residue and impacted materials to define the cleanup scope.
Discuss board up and protection for exposed openings to help limit additional property damage.
Evaluate impacted drywall, flooring, insulation and other materials for cleaning or removal.
Plan cleaning for affected surfaces and discuss smoke odor concerns based on the assessed loss.
Address standing water and moisture left by firefighting where needed, with extraction and drying.
Document damage and cleanup work for communication with your insurer. Coverage decisions belong to your insurer.
Property damage is personal. You need someone who picks up, explains what is happening, and follows through with the right equipment and a disciplined process.
Talk to our team ↗Call anytime. We will listen, identify the immediate concern and discuss the next step.
We evaluate affected areas and act to prevent additional loss where possible.
We document the work, monitor progress and keep you informed along the way.

Rescue Restoration is led by someone who knows the work from the ground up.
Chris brings years of hands-on restoration and mitigation experience to Charlotte property owners and managers. His team focuses on rapid, reliable response for water, mold, fire and storm damage.

For active emergencies, call (980) 318-3425. Request a fire and smoke damage assessment and our team will follow up.
For an active emergency, calling is the fastest way to reach us. For other inquiries, send an email and tell us what happened.